Service Department

[Service] General FAQ

WHAT MODIFIERS AND ACCESSORIES CAN BE USED WITH MY FIXTURES?

We have created a full Aputure and amaran Accessory Compatibility Sheet, where you can see which lighting modifiers and accessories are compatible with your fixture. This file can also be found under the Support tab within each product page, under Additional Downloads.

HOW CAN I REVIEW APUTURE PRODUCTS ON MY SOCIAL CHANNEL?

Please reach out via Messaging service via the platform of your choice. We are currently active on Instagram, Facebook, Twitter, and LinkedIn.

WHERE IS THE OFFICIAL APUTURE AMAZON STORE?

You can visit the official Aputure Amazon store here! Please note that only purchases made through Aputure as the seller will be eligible for warranty coverage. Any purchases made through 3rd-party resellers, including on Ebay and Amazon marketplaces, are not covered under Aputure’s warranty policy.

WHAT IS APUTURE’S MOST POWERFUL LIGHT?

Our most powerful light on the market is the LS 1200d Pro.

 

WHEN WAS APUTURE FOUNDED?

Aputure was founded in 2005 by a team of inspired filmmakers and videographers who wanted to create high quality content, but struggled with steep cost of equipment needed to do so.

WHERE DOES APUTURE OPERATE?

Today, Aputure sells globally with offices in the US, Europe and Asia.

WHAT IS APUTURE COMMUNITY?

As a part of the creative community, Aputure continues to develop for the ever-expanding needs of budding artists and professionals alike. Each member of the A-team has felt the burning desire to bring a creative vision to life at all costs. We’re here to keep that fire alive.