Service Department

[Service] Support Request

Repair, Replace, Parts, or Additional Support

You have arrived at the Knowledge Base. The answer might be right here!
So hop up to the search in the box first.

Most Tech Support Issues can be solved by Searching in the Help Center.

A Support ticket can be placed for the following issues:

  • Repair or Replace your Product
  • Return your product
  • Warranty Replacement Parts
  • Quote for Loss & Damage Replacement
  • Tech Support where the answer was not found, or incomplete from the Help Center

For The Aputure / Amaran Parts Store, Please See Below:

For the amaran F21 & F22 Bracket Replacement, please use this link here.

Support Request

Due to higher than normal Support Requests, support may take up to 7 days.

We do our best to initially answer all inquiries within 24 hours of submission but some days are crazier than others! If you have anything to add or are following up on a previous submission, please reply to that thread as opposed to creating a new request.