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[STORM Series] Force USB Update

When a firmware update fails or the fixture does not boot properly, you can enter Forced Upgrade Mode to reload the firmware via USB.

Instructions

  1. Connect Lamp Head to Control Box (if applicable): Always connect the lamp head to the control box before updating to ensure the firmware installs on both units. 
  2. Disconnect AC Power: Unplug the fixture from its AC power source.
  3. Connect USB Drive: Insert a USB drive with the correct firmware file into the USB port of the fixture.
  4. Press and Hold the Buttons: While the fixture is powered off, press and hold the MENU and LIGHT MODE buttons simultaneously.
    buttons700x-Force-USB-Update-2
  5. Reconnect AC Power: While still holding the MENU and LIGHT MODE buttons, plug the AC power cable back into the fixture.
  6. Enter Forced Upgrade Mode: The fixture will automatically start in the Forced Upgrade Interface.
  7. Confirm Update: The fixture will update and reboot automatically after completion. Check the Firmware version in the system menu to confirm that the fixture has updated correctly.
    1. Click MENU Button
    2. Scroll to System Settings. Press the Toggle Wheel.
    3. Scroll to Product Info. Press the Toggle Wheel.
    4. Select Firmware Version.
    5. Confirm that both the Controller and Lamp Head have updated.

NOTE: Firmware versions of the Controller and Lamp Head should always match. If they do not, run the update again

WARNING: Do not disconnect power or remove the USB drive during the update process.

NOTE: Make sure the firmware file matches your STORM fixture model. Only firmware for the specific model can be installed on the light. A USB Drive can hold light firmware for different models on the drive and will select the proper file.

If the update fails repeatedly, contact Aputure Support.